At Exotic Himachal Trip we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.
If you have a complaint, or would like more information about our data management practices, we can be reached via email at info@ExoticHimachalTrip.in or by calling our local offices.
What data do we collect?
Depending on the circumstances, Exotic Himachal Trip may collect personal information when you register for a service or book a trip with us, including some or all of the following; email, name, address, telephone number, credit card billing details including expiry dates, and passport details;
Register on My Exotic Himachal Trip
Register interest for and/or enter a competition
Subscribe to one of our Email newsletters
Download or request a brochure or other printed materials
Refer a friend to Exotic Himachal Trip
Book a trip with us
When you are travelling with us, we may take video and images of you that may be used in brochures, in our advertising, and on our website. All participants of Exotic Himachal Trip Travel trips authorise Exotic Himachal Trip Travel to use his/her image (such as photograph, videotape, film or pictorial representation or recorded voice). If you do not wish for this to happen please notify Exotic Himachal Trip Travel in writing at privacy@Exotic Himachal Triptravel.com or to Marketing Coordinator, Level 3, 380 Lonsdale Street, Melbourne, VIC, 3000.
How do we collect the data?
You may volunteer this information when you interact with us by telephone, email, by entering details in our website, or by speaking to one of our sales consultants in-store. We may also receive the information from a third party, for example;
from people making travel bookings on your behalf
from market research and data companies contracted by us to obtain information so that we may improve and market our products and services;
from other companies within the PEAK/Exotic Himachal Trip Travel group.
How the data is used
We may combine personal information collected from you at different times to provide a better user experience, including customizing content for you.
We may use personal information to provide the services you’ve requested, including sending email newsletters, or sending printed materials to your postal address.
We may also use personal information for auditing, research and analysis to operate and improve Exotic Himachal Trip’s services.
Exotic Himachal Trip processes personal information on our servers in Australia and in other countries. In some cases, we process personal information on a server outside your own country.
Exotic Himachal Trip’s servers automatically record information when you visit our website, including the pages you visit, your IP address, browser type and language, and the date and time of your visit. We cannot identify you individually from this information. This information is used to make improvements to our site and make it easier to find the information you are looking for.
When you provide your email address to Exotic Himachal Trip Travel to make an online booking, your contact details may be retained even if the transaction is not completed. These details are captured using a secure service called VeCapture by Ve Interactive. This is so we can assist you in future with online bookings, and as a result of this you may receive an enquiry email. If you choose not to respond to this email, your data will be destroyed and not used for any future communications.
Disclosure with suppliers/ third parties/ affiliates
We may share aggregated non-personal information with third parties outside of Exotic Himachal Trip, such as our travel industry partners to better analyse trends and further improve our services. Please only supply information that you are happy to be disclosed in this manner.
We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.
Access to your information
To access the information we hold about you, or to make corrections or updates to your personal details, please contact us by emailing marketing@Exotic Himachal Triptravel.com. We may charge a nominal fee for this.
We offer you choices when we ask for personal information, whenever reasonably possible.
We will provide you access to your personal information upon request, within reason, and to let you correct such data if it is inaccurate and delete it.
Card security policy
Exotic Himachal Trip maintains the security of your credit card data by the following measures: All online payments are submitted over a secured socket layer (SSL). Credit card information is transmitted immediately to a payment gateway solution via an encrypted port. Exotic Himachal Trip does not store your credit card number in any of our systems, it is used only within the context of the transaction then destroyed upon receipt from an acquiring bank. All credit card payments receive an identification number that is proof of the transaction’s acceptance into the banking system. This identification number can be used to trace any transaction back to the credit card issuer (for example, the bank that issued the MasterCard, or VISA credit card).